In any industry, professional education, continued training, and a well-trained staff are all keys to success.  As a physician owner, your long-term success is driven by those around you and how well they perform at their assigned tasks and duties.  Their success, is your success.

Management Leadership Training

With over 40 years of management experience, the consultants at Marketing Specific MD can help train your management team on the importance of personnel, human resources, tracking, strategic planning, improving efficiencies, and much more.  Training times and lengths can accommodate your schedule.

➢    Strategic and Business Planning Workshop
➢    Team Building Techniques:  How to Decrease Staff Turnover
➢    Creating a High Performance Team
➢    Effective Leadership
➢    Effective Meetings
➢    Employee Incentive Programs
➢    Employee Corrective Action Strategies
➢    Job Descriptions and Work Performance Reviews
➢    Developing Staff Compensation Plans
➢    Provider Recruitment Strategies and Compensation
➢    Keys to a Successful Human Resource Manual
➢    Practice Benchmarking:  Mystery Shopping, Employee and Patient Surveys
➢    How to Grow Your Practice
➢    Practice Mergers
➢    Managing and Streamlining the A/R Process
➢    Why Outsource Billing?
➢    Financial Ratios:  The Importance of Benchmarking
➢    Email Marketing Strategies For Your Practice
➢    Branding and Marketing Your Practice
➢    Marketing Your Practice 102
➢    Low-Budget Marketing
➢    Design In The Marketplace
➢    Color & The Human Psyche
➢    Website Design Basics and Simple SEO
➢    SEO In-Depth, How to Increase Your Practice Revenue Using the World Wide Web

Staff Training & Workshops

You only as good as your staff.  Your front line employees can make or break your success.  Those who answer the phone, schedule patients, billing office, and medical staff, all play an important role in your practice’s growth.  Continued staff training on such areas as customer service, telephone skills, sales training, customer conversion, new products and services are all important in the competitive environments that we work in.  Without well-trained staff, the phone might be ringing, but your practice is not growing.  Let the Marketing Specific MD professionals help you with your professional training needs.

➢    Customer Service in Today’s Practice (Front Office Version & Clinical Staff Version)
➢    Telephone & Communication Skills:  Front Office is Key
➢    How to Handle Difficult Patients
➢    Simple Selling Techniques
➢    Conversion Techniques:  How to Increase Business From the Telephone to a Consult
➢    Patient Coordinator Training Skills


Customized Training

Marketing Specific MD has professionally trained speakers that can customize any training issue that you may have.  Just ask and we can deliver.